The Help Desk

Here you can exchange money, book a table at the Fino Restaurant & Grill or book activities. The Help Desk is also your tour operator service at Sunwing Bangtao Beach and here, you can ask about sightseeing, shopping, excursions, and much more. Open 24 hours a day.

Standard check-in time: 15.00 hrs
Standard check-out time: 12.00 hrs

White Wall


Located in the Resort Service area, here you will find all important information and a detailed map of Phuket island.

Here you will find electronic information about activities in and outside the resort, weather forecast, departure information, local bus time tables, local boat and ferry services and much more! This service is available free of charge, 24 hrs a day.


You’re always connected! We offer free internet access in the lobby area. For individual rooms, coupons can be purchased at our Help Desk at very reasonable prices.



The resort's launderette facility is equipped with coin-operated washing machines, iron and ironing board. You may exchange coins from the Help Desk. Detergent soaps can be purchased from the resort's MiniMarket.

Opening hours: 08.00 - 20.00



Everything from postcards, Lollo & Bernie cuddly toys, diapers and baby food, sweets and and more! Sunwing Bangtao Beach's MiniMarket offers a wide range of food items and other things that are essentials for your stay. 

Opening hours: 07.00 - 23.00

Baby Sitting

Make the most of your holiday - relax with a massage or enjoy the beach - with peace of mind, while you leave your children with our friendly staff that are trained and experienced in childcare. This service must be booked in advance at the Help Desk.

Medical Service


For your family's safety and wellness, our on-site fully licensed clinic is open for your particular medical needs. The clinic is supervised by our efficient and helpful nurse. 

Clinic opening hours:
09.00 - 17.00 (Monday - Saturday)
09.00 - 16.00 (Sunday)